Return Policy
Return Policy
We want you to be happy with your purchase. If something isn't right, we're here to help.
30-Day Return Window
You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
How to Start a Return
- Email 12345dropship@gmail.com with your order number and reason for return.
- We'll confirm your return and provide instructions on where to send your item.
- Once we receive and inspect your return, we'll notify you of approval or rejection.
Refunds
Approved refunds are processed to your original payment method within 5–7 business days. Please note that your bank or card provider may take additional time to post the refund.
Return Shipping
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Non-Returnable Items
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Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery at 12345dropship@gmail.com with photos, and we'll arrange a replacement or refund at no additional cost to you.
Exchanges
The fastest way to get a different item is to return the original and place a new order once your return is accepted.
Questions?
Email us at 12345dropship@gmail.com — we're happy to help.