Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 30 days of receiving your order.

To be eligible for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items:
• Gift cards
• Downloadable products
• Items damaged through misuse

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact:
For return or refund requests, please contact:
auralexultimate@gmail.com