Shipping policy

SHIPPING POLICY

Thank you for shopping with SmartSource.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

SHIPPING TIMES

Estimated delivery times:

• United States: 3–10business days
• Canada: 7–20 business days
• International: 10–25 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or high order volumes.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.

INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

LOST OR DELAYED PACKAGES

If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.

CUSTOMS AND IMPORT FEES

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

CONTACT US

If you have any questions regarding shipping, please contact us at:

auralexultimate@gmail.com